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Sale

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

by Rick Kirschner, Rick Brinkman
$13.90 Now $6.90 Save 50%
Compare to estimated retail price: S$26.21  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst - Thryft
Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst - Thryft

Transform adversity into cooperation; manage difficult personas.

If you've ever found yourself dreading interactions with certain challenging individuals either at your workplace or in social settings, this book is for you. It's like a guidebook that teaches you the art of engaging constructively with those whose behavior might otherwise derail your day. Think of it as your personal toolbox for maintaining harmony and turning potential conflicts into productive encounters.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Sale

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

by Rick Kirschner, Rick Brinkman
$13.90 Now $6.90 Save 50%
Compare to estimated retail price: S$26.21  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

ISBN: 9780071379441
Authors: Rick Kirschner, Rick Brinkman
Publisher: McGraw-Hill
Date of Publication: 2002-02-27
Format: Paperback
Related Collections: Business, Personal Development
Related Topics: Communication, Management, Psychology, Leadership, Personal Development, Self Help, Business
Goodreads rating: 3.66
(rated by 1675 readers)

Description

With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid "people you can't stand;" even worse, they've also created exciting new ways for annoying people to realize their talent for being pains in the butt.Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace.
Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

Find out more about our process here.

 

Transform adversity into cooperation; manage difficult personas.

If you've ever found yourself dreading interactions with certain challenging individuals either at your workplace or in social settings, this book is for you. It's like a guidebook that teaches you the art of engaging constructively with those whose behavior might otherwise derail your day. Think of it as your personal toolbox for maintaining harmony and turning potential conflicts into productive encounters.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.